Service Email Alerts
At Otis, we are continuously improving our services to you. To ensure you are informed about callbacks or shutdowns of your building’s equipment, regular email communications are sent to our customers when such work is carried out so you are always informed about the progress and conditions of your equipment.

Conditions apply. Please contact your local Service Account Representative to discuss how to register for Service email alerts.

eService
Visibility of your elevator’s performance.
Register or log in here

OTISLINE® is our 24-hour response centre, equipped to answer your service requests 7 days a week.