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Otis' new e*Service 2.0 gives you 24 hour visibility of your elevator’s performance.
Our performance interface has been redesigned with our Customers needs in mind. Get real-time notifications and access to a complete history of activities of equipment.

e*Service will deliver all the information you need about your elevator equipment’s performance and service details, in simple language, with easy-to-read graphs ... any time you require it.

Some of the reports you can obtain via e*Service include:
  • Availability
  • Service Performed
  • Emergencies/Entrapments
  • Response Times and
  • Service Request Trends
e*Service can also provide:
  • Customised reports to suit your individual needs
  • Automated, customised reporting e-mailed monthly on a specified date nominated by you
  • Contact details of your Account Representative and;
  • Details about our product upgrade range date.

    World-class service—wherever, whenever.
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