RemoteElevatorMonitoring

What is REM®?
REM® is an advanced diagnostic and communication system with elements installed in the lift machine room and, for some installations, on top of the car and in the hoist way. It is connected to Otisline® via a modem and a telephone line. The REM® collects, records and analyses lift performance and safety data 24 hours a day, 365 days a year, and communicates that information to Otisline®.

REM® provides a 24-hour voice link from the lift car and Otisline® which is a code requirement in many countries. Building owners can establish the connection between Otisline® or another location.

The Primary Functions of REM®

Detecting trapped passengers

Collecting lift performance data

Communicating lift performance data to Otisline®

Establishing a voice link from the lift car to the Otisline® or another manned location.