|Service comes first at Otis. To us, that means developing new products that meet our customers’ needs and challenges; providing reliable maintenance; and modernizing systems to keep pace with a building’s changing face and function. In all areas of service, Otis is committed to inspiring total customer confidence.|
Because each customer defines service differently, our approach to satisfying customer needs is both broad-based and personalized. With the world’s largest network of branch offices and service centers, our staff provides service 24 hours a day, 365 days a year. This global network ensures rapid response and minimal downtime.
We take pride in delivering prompt, professional service, the maximum level of equipment availability for riders and building owners and proactive communications to our customers. Our offerings make use of the latest technologies as well as the deep knowledge, experience and skills of our people.