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The world's leading manufacturer of elevators, escalators and moving walkways.
 
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OTIS ELITETM SERVICE

Through investments in new technology, Otis EliteTMservice simplifies your day by taking one important responsibility off your mind, managing your elevator. By upgrading your elevator, Otis can respond to service issues in rapid time, provide status updates in real time; we will even modify key elevator functions whilst you are on the phone to an Elite Engineer*.

Respond
Otis EliteTM service dedicates a team of experts to your elevator. Within minutes, our Otis EliteTM analysis will allow us to resolve your issue or dispatch a mechanic, with all the necessary information to fix it right the first time. Response time is accelerated, downtime is reduced, and reliability is dramatically improved.

Inform
Your customers want answers. It is essential that you have them. With Otis EliteTM e-mail notifications, we will keep you across the progress as it happens, so you are always in the know.

Control
Within minutes of receiving your request, Otis EliteTM service, you have the control to keep your elevator in synch with the flow of your buildling.

*Dependant on individual controller types

 

EMS Panorama™ System


This Web-based management system offers comprehensive, real-time data that shows building managers the full picture


 
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