台灣奧的斯電梯股份有限公司
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Taiwan
The world's leading manufacturer of elevators, escalators and moving walkways.
 
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Otis Elevator Global Privacy Notice

奧的斯電梯公司全球隱私聲明

Otis Elevator Company and its subsidiaries and affiliates (collectively, "Otis") are responsible for any Otis sponsored website, computer and mobile application, and social media account or page that links to this Privacy Notice. We are committed to respecting the privacy of individuals from whom we collect personal information. Otis has implemented technical, administrative, and physical measures to safeguard any personal information that we may collect.

奧的斯電梯公司和其子公司與分支機構(統稱「奧的斯」)須為連結此「隱私聲明」的奧的斯贊助網站、電腦和行動應用裝置及社交媒體帳號或頁面負責。本公司承諾會尊重我們收集其個人資料之個人隱私。奧的斯已採行技術、行政及具體措施以保護我們可能收集的任何個資的安全。

 

This Privacy Notice describes our practices related to personal information collected through Otis websites, computer and mobile applications, unless there is a separate privacy notice for the website, computer or mobile application. It also covers personal information that Otis may collect and process separate and apart from its websites, computer and mobile applications, such as through email or other means. By providing personal and other information to us or through your use of our Websites, apps, social media pages, business transactions or our integrated products or service offerings you, agree to the terms and conditions of this Privacy Notice.
此隱私聲明說明了本公司透過網站、電腦或行動應用程式對個人資料收集之做法。此外也涵蓋奧的斯可能收集和處理的與其網站、電腦和行動應用程式分開之個人資料,例如透過電子郵件或其他方式。一旦您提供個人與其他資料或使用本公司網站、社交媒體頁面、商業交易或我們的整合產品或服務項目提供資料給本公司,即代表您同意此隱私聲明的條款與細則。

 

What personal information does Otis collect?

奧的斯收集哪些個人資料?

“Personal information” is information relating to an identified or identifiable natural person. The Personal information that Otis may collect from you will depend on the nature of the interaction you have with us. For example Otis may collect:

「個人資料」是指關於已經過識別或可識別的自然人的資料。奧的斯可能從您這裡收集的個人資料將視您與我們之間的互動而定。例如奧的斯可能會收集:

·         Name; 姓名;

·         Business contact information, including the name of your business, your title and function, your work email address, your work physical and/or mailing address, or work telephone numbers, and other information related to contacting you at work
公司連絡資料,包括您的公司名稱、職銜和職能、工作電子郵件地址、工作實際與/或郵寄地址、或是工作電話號碼和其他在您工作時與您連絡的相關資料。

·         Profile picture; 個人圖片;

·         Social media account ID or user ID, device identification or locator information; and
社交媒體帳號或使用者帳號、裝置識別或定位器資訊;及

·         Specific information about how you or your company interact with Otis products and services, including your personal preferences.
有關您或您的公司如何與奧的斯的產品和服務互動的特定資料,包括您的個人偏好。

If you are a residential customer, Otis may collect your name and home contact information, such as your address, email address and telephone number. If you are a residential or business tenant, employee or contractor of a tenant or guest in a building where there is an Otis elevator installed or Otis service contract in place or Otis services being performed Otis, may acquire personal information about you from our building client (such as the owner, manager, or security company). Otis may also collect geographic location data, and other security authentication data from your personal computing device or telephone that will grant access to a facility or Otis equipment installed in a building. For both business and residential customers, Otis may collect banking or payment information, Otis account information, and contract details.
如若您是一位住宅用戶,奧的斯可能會收集您的姓名與居家連絡資料,例如您的地址、電子郵件地址和電話號碼。如若您是裝設有奧的斯電梯或簽訂有奧的斯服務合約或是由奧的斯執行服務的的住宅或商業建築的租戶、租戶的員工或承包商,奧的斯便可能從我們的建築客戶(例如該建築所有人、管理人或保全公司)取得有關您的資料。奧的斯也可能從您的個人電腦裝置或電話收集地理位置數據資料和其他保全認證數據資料,以提供進入建築中的設施或奧的斯設備的管道。針對商業和住宅客戶,奧的斯可能會收集銀行或付款資料、奧的斯帳戶資料以及詳細連絡資料。

How does Otis use the personal information it collects?
奧的斯如何使用所收集的個人資料?

Any personal information collected will be used to:
任何經收集的個人資料都將用於:

  • Provide you with customized services and content relevant to your specific needs and interests;
    提供您和您特定需求與興趣有關的客制化服務和內容;
  • Fulfill contract obligations such as granting building access, enabling integrated features of our elevator service offerings, providing notice or reports about a specific elevator or service activity, electronic billing or your selected payment method. Verify your identity to ensure security for one of the other purposes listed here or to provide you with access to a website, application, social media site, or building or area of a building;
    履行合約義務,例如提供建物進出管道、促進我們電梯服務的整合功能、提供有關特定電梯或服務活動的通知或報告、電子帳單或是您選擇的付款方式。驗證您的身份以確保此處列出的其中一項用途的安全性,或是提供您進入網站、應用程式、社交媒體站點或建物或建物某範圍的管道。

  • Develop new offerings, improve the quality of our products, improve and personalize user experience, and better prepare future content based upon your interests and those of our general user population;
    開發新產品、改善我們產品的品質、改善及個人化使用者經驗、及根據您的興趣和我們一般使用者最喜歡的項目為日後的服務項目做好準備;
  • Communicate with you regarding new and modified products and services offered by Otis, including special offers;
    與您連絡有關奧的斯提供的新或修改的產品資訊及服務,包括優惠資訊;
  • Evaluate your interest in and/or allow you to apply for employment with Otis;
    評估您對於進入奧的斯公司工作的意願和/或允許您應徵奧的斯的工作;
  • Respond to a legitimate legal request from law enforcement authorities or other government regulators;
    對執法機關或其他政府管轄單位的合理法律要求做出回應;
  • Investigate suspected or actual illegal activity and protect against fraud;
    調查實際或疑似的不法行為及防範詐欺;
  • Screen against sanction and anti-terrorism lists as required by law;
    根據法律過濾制裁和反恐名單;
  • Prevent physical harm or financial loss;
    預防實際的損害或財務損失;
  • Support the sale or transfer of all or a portion of our business or assets (including through bankruptcy); and/or
    支援本公司全部或部分業務或資產的銷售或轉移(包括透過破產方式);及/
  • Conduct investigations to ensure compliance with, and comply with, legal obligations.
    進行調查以確保符合及遵守法律義務。

Otis shall use your personal information only for legitimate business interests, to fulfill a legal obligation or to meet our contractual obligations as described in the Global Privacy Notice.
如同「全球隱私聲明」所載,奧的斯應僅限使用您的個人資料於合理的商業利益用途上,用來履行法律義務或是符合本公司的合約義務。

Does Otis use your personal information to contact you?
奧的斯是否會使用您的個人資料來與您接洽?

In addition to contacting you regarding your elevator as described above, Otis may also use the information it gathers to communicate with you regarding new and modified products and services offered by Otis, or special offers. Otis will ensure that any marketing communications will provide a simple method for you to opt-out or unsubscribe.

除了如上述就您的電梯事宜與您連絡以外,奧的斯也可能使用所收集的資料來與您連絡有關奧的斯的新的或電梯更新的產品資訊與服務或是優惠情報。奧的斯將確保任何行銷通訊都會提供一種簡單的方法給您以利於您選擇退出或取消訂閱。

 

Does Otis share the information it collects with any third parties?
奧的斯是否會與第三方分享所收集的資料?

Otis will not sell or otherwise share your personal information outside the Otis group of companies, except to:
奧的斯不會出售或以其他方式與奧的斯集團以外的單位共享您的個人資料,除非是:

  • Service providers that Otis has retained to perform services on our behalf or on behalf of our building clients. Otis will only share your personal information with service providers whom Otis has contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements. These providers may include cloud service providers, system providers, software providers, and other service providers;
    奧的斯保留的代替本公司或本公司建物客戶執行服務的服務供應商。奧的斯只會與奧的斯簽有合約限制使用或披露個資的服務供應商共享您的個資,並且僅限於代本公司執行服務或是為了遵守法律規範所必要。這些服務供應商可能包含雲端服務供應商、系統供應商、軟體供應商和其他服務供應商。
  • Comply with legal obligations, including but not limited to in response to a legitimate legal request from law enforcement authorities or other government regulators;
    遵守法律規範,包括但不限於對執法機構或其他政府監管者的合理法律要求做出回應;
  • Investigate suspected or actual illegal activity;
    調查疑似或實際的不法行為;
  • Prevent physical harm or financial loss; or
    預防實際損害或財務損失;或是
  • Support the sale or transfer of all or a portion of our business or assets (including through bankruptcy).
    支援本公司業務或資產的全部或部分出售或轉移(包括透過破產方式)。

For individuals who interact with Otis on social media sites, Otis may disclose your personal information to contacts associated with your and Otis’ social media accounts, to other website users and to your social media account provider in connection with your social sharing activity as it relates to Otis, including any sweepstakes or contests that you might enter on our site.
針對與奧的斯透過社交媒體站點互動的個人,奧的斯可能會將您與奧的斯有關的社交分享活動,包括您可能參加的我們網站的任何抽獎或比賽活動的資料,披露給與您和奧的斯社交媒體帳戶有關的連絡人以及其他網站使用者及您的社交媒體帳戶供應商。
Should you elect to post information on message boards, chat, profile pages, blogs and other services to which you are able to post information and materials (including without limitation, our Social Media pages), any such information you post or disclose through these services would become public and may be available to the general public.
如若您選擇在您可以發布資料和材料(包括但不限於我們的「社交媒體」頁面)的留言板、聊天室、簡介頁面、部落格和其他服務發布資料,您透過這些服務所發布或披露的資料都將成為公開資訊,並可為一般大眾所知。

Does Otis transfer personal information to other countries?
奧的斯是否會將個人資料轉至其他國家?

Because Otis is a global company with locations in many different countries, we may transfer your information from one legal entity to another or from one country to another in order to accomplish the purposes listed above. We will transfer your personal information consistent with applicable legal requirements and only to the extent necessary.
由於奧的斯是全球性公司,在許多不同國家都設有據點,因此本公司可能會將您的資料從一個法人單位轉移到另一個法人單位,或是從一個國家轉移到另一個國家以便達成上列目的。本公司將會依據適用法律要求並僅限於必要時才轉移您的個資。

How does Otis use cookies or other tracking technologies?
奧的斯如何使用cookies或是其他追蹤技術?

Otis may use cookies on its websites and applications. Cookies are small text files sent to and stored on users’ computers that allow websites to recognize repeat users, facilitate users’ access to websites, and allow websites to compile aggregate data that will allow content improvements. Cookies do not damage users’ computers or files. If you do not want cookies to be accessible by this or any other Otis website or application, you should adjust the settings on your browser program or system in your electronic device to deny or disable the use of cookies. Please note that in doing so, you may impair or fully disable your ability to use the full functionality of Otis’ websites, computer and mobile applications, and social media.
奧的斯可能會使用其網站和應用程式上的cookiesCookies是一種傳送至用戶電腦中儲存的小型文本檔案,能使網站確認重複的使用者、加速使用者對網站的存取,以及允許網站編譯集結的數據資料,使內容獲得改善。Cookies並不會損害使用者的電腦或檔案。倘若您不希望透過這種方式或其他的奧的斯網站或應用程式來存取cookies,您就必須調整您電子設備的瀏覽器或系統的設定值來拒絕cookies或使cookies無法使用。
請注意,如為達到此目的,您可能會減損您使用奧的斯網站、電腦和行動應用程式及社交媒體的完整功能的能力或使此能力完全失效。

What should you understand about the third-party links that may appear on this website?
關於出現在此網站上的第三方連結,您該了解哪些事項?

In some instances, Otis may provide links to non-Otis controlled websites, which Otis will make reasonable efforts to identify as such. Otis does not control such third-party websites, however, and cannot be responsible for the content or the privacy practices employed by other websites.
在某些情況下,奧的斯可能會提供連到非奧的斯控制的網站的連結,奧的斯會做合理的努力去識別這些連結。但是奧的斯不會控制此類第三方的網站,也無法為其他網站的內容或是隱私做法負責。

How long does Otis retain personal information?
奧的斯會保存個資多久?

Otis will retain personal information so long as needed to comply with its contractual and legal obligations. If the personal information is not subject to contractual or legal obligations, Otis will retain the data for as long as is required for the original purpose for which it was collected. Any personal information collected online regarding a user that has not accessed an Otis website, application or media site will be deleted from our files within a reasonable period of time unless prohibited by applicable law or required to fulfill our contractual obligations.
只要奧的斯遵守其合約和法律義務,奧的斯便會繼續保存個資。倘若該個資不符合約或法律義務,奧的斯將會保留數據資料,只要是當初收集的原始目的所需。奧的斯所收集的未進入奧的斯網站、應用程式或媒體站點的使用者的個資,都將會在一段合理時間內從本公司的檔案中刪除,除非適用法律禁止刪除或要求保留以履行本公司的合約義務。

What choices do you have with respect to your personal information?
您對您的個資有何選擇?

Individuals may ask to review, update, correct, change, or delete information submitted to Otis at any time. Otis will provide a prompt response and will endeavor to grant such requests, except where limited by law, contract, or competing privacy interests. Otis will use reasonable efforts to update information timely, and where required by law shall remove your personal information from the Otis files. To protect the user’s privacy and security, Otis will take steps to verify the user’s identity before making any requested change. To access, change, or delete your personal information, to report problems with the site, to ask questions or to raise concerns send an email to Otis at privacy@otis.com . Some of our websites, apps, and social media accounts allow you to make corrections directly at the site without need to further contact Otis.

個人可隨時要求審查、更新、校正、修改或刪除交給奧的斯的個資。除非受法律、合約或隱私利益衝突所限,奧的斯將會及時回應並致力於達成此類要求。奧的斯將會盡合理之力以及時更新資料,且在法律要求時從奧的斯的檔案中刪除您個資。為保護使用者的隱私與安全性,奧的斯將於做任何被要求的變更之前採取措施以驗證使用者身份。如欲存取、修改或刪除您的個資,或是提報網站問題、提問或關注任何事宜,請寄電子郵件至奧的斯的privacy@otis.com。我們有些網站、app和社交媒體帳戶允許您直接在站上進行糾正而無須進一步聯絡奧的斯。

In certain countries, such as those in the European Union, you have the right to lodge a complaint with your national or state data protection authority, which may also be known as a supervisory authority.
在某些國家裡,例如歐盟,您有權向您的國家或州數據保護機構提出申訴,此類機構也稱為監管機關。

Please note that while we will assist you in protecting your personal information, it is up to you to protect your passwords and other access credentials from others.
請注意,雖然本公司會協助您保護您的個資,但是保護您自己的密碼和其他存取憑據以防旁人取得是您的責任。

INFORMATION FOR SPECIFIC GROUPS OF PEOPLE
針對特定群體的資料

For individuals in California
針對加州的個人

As defined by California’s “Shine the Light Law, California residents may annually request and obtain information that is shared with other businesses for their own direct marketing use within the prior calendar year. Otis does not share your personal information with other businesses for their own direct marketing use.
依據加州的「」之定義,加州居民每年可要求及取得和其他企業共享作為其上一日曆年度直接行銷之用途的資料。奧的斯不會與其他企業基於其自身直接行銷之目的來共享您的個資。

For individuals in the United States
針對美國的個人

Otis does not collect Social Security Numbers through its websites or applications. Otis does, however, collect Social Security Numbers where required by law, such as for tax purposes. When Otis collects and/or uses Social Security Numbers, Otis will take proper care by protecting confidentiality, limiting collection, ensuring access on a need-to-know basis, implementing appropriate technical safeguards, and ensuring proper disposal. Otis also has a privacy protection policy for Social Security Numbers found at:
奧的斯不會透過奧的斯的網站或應用程式來收集社會安全號碼(Social Security Number)。但是奧的斯會收集法律要求的社會安全號碼,例如針對稅務目的。當奧的斯收集和/或使用社會安全號碼時,奧的斯將會藉由保密、限制收集、確保按「必須知道」的基礎進行存取,以謹慎使用此類資料。奧的斯也將會制定一項隱私保護政策來保護在以下地方所發現的社會安全號碼:

as well as a HIPPA Privacy Notice found at:

以及在以下地方所發現的HIPPA隱私通知(HIPPA Privacy Notice):

For parents and legal guardians
針對父母和法定監護人

Although OTIS’ web site is not directed at children, OTIS is committed to complying with all applicable laws and requirements, such as the Children’s Online Privacy Protection Act in the United States and the General Data Protection Regulation (“GDPR”) in the European Union (when in effect). OTIS does not knowingly collect information from children under the age of 13. If OTIS learns that personal information relating to a child under the age of 13 has been provided, OTIS will delete that information from its systems.
雖然奧的斯的網站不是針對兒童所設計,但是奧的斯承諾會遵守所有適用的法律及規範,例如美國「兒童線上隱私保護法(Children’s Online Privacy Protection Act)」及歐盟的「一般數據保護規範(GDPR)」(當生效時)。奧的斯不會故意收集13歲以下兒童的資料。如若奧的斯獲知取得了13歲以下兒童的個資,奧的斯將會從系統中刪除該資料。

 

How might Otis change this policy?
奧的斯可能如何修改此項政策?

As Otis expands and improves this website, we may need to update this policy. This policy may be modified from time to time without prior notice. We encourage you to review this policy on a regular basis for any changes. Substantive changes will be identified at the top of the policy.
隨著奧的斯擴展和改良此網站,奧的斯可能需要更新此項政策。此項政策可能會不定時修改,恕不另行通知。我們建議您定期審查此項政策的任何修改內容。實質性的修改會列在政策的最上面。

How can you contact Otis?

您可以如何與奧的斯連絡?

If you have questions about Otis’s privacy practices in general, please email privacy.utc.com
如您有關於奧的斯一般隱私做法的問題,請寄電子郵件至: privacy.utc.com

 

 

 
 
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