Respond
Otis Elite service dedicates a team of experts to your elevator. Within minutes, our Otis Elite analysis will allow us to resolve your issue or dispatch a mechanic, with all the necessary information to fix it right the first time. Response time is accelerated, downtime is reduced, and reliability is dramatically improved.

Inform
Your customers want answers. It’s essential that you have them. With Otis Elite e-mail notifications, we will keep you apprised of progress as it happens, so you are in the know.

Control
Within minutes of receiving your request, Otis Elite experts will help ensure the operation of your elevator meets the changing needs of your building. Remove a car from the group for move-ins or extend the time doors remain open during a special event. With Otis Elite service, you have the control to keep your elevator in synch with the flow of your building.