OTISLINE also provides free 24-hour elevator phone monitoring for Otis maintenance customers.
There is no need to pay an additional fee for a third party service to monitor your elevator phone.









OTISLINE supports the Otis maintenance program:

Product Improvement Center (PIC)
The PIC uses data collected by OTISLINE regarding new products to isolate and resolve unforeseen design or operational flaws.

Callback Reduction Center (CRC)
The CRC uses data collected by OTISLINE to track the frequency of callbacks, and develop new methods of resolving all situations with a single maintenance call.