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From our world headquarters to every regional and local office across the world, our team delivers the unique mix of innovative technology, meticulous service and reassuring expertise that defines us – from the epic projects to the tiniest details.
At heart, each one of them is following a perfectly simple ethos: they’re working hard to be the absolute best at what they do, individually and together.
This is how we help to realise your most ambitious plans and exceed your expectations each day.
President and CEO, Otis
In her 35 years in industry, Judy Marks has witnessed technological advances while applying emerging and mature technologies in a way that benefits society. As President and CEO, Judy is leading Otis through a digital and cultural transformation that will drive its long-term success as an independent, publicly traded company. Otis is the world’s leading company for elevator and escalator manufacturing, installation and service.
Today, Otis is taking its deep knowledge of the hoistway and using it to create digital solutions that serve customers’ needs in an era of intelligent buildings. This includes IoT-based service solutions with proactive data analytics for predictive maintenance; advanced video analytics and dispatching systems to manage varying traffic patterns; and a new generation of elevators that are connected, smarter, data rich, safer, and more efficient and comfortable than ever.
“We are living in revolutionary times as the world is digitally transforming,” she says. “Our 69,000 colleagues are on a journey together into the future. We’re continuing to innovate, to find new business models, to serve customers with excellence and to disrupt ourselves to become an end-to-end enabler of global passenger mobility in a taller, faster, smarter world.”
Judy has held senior leadership roles at three global icons – IBM, Lockheed Martin and Siemens AG. She was serving as CEO of both Siemens USA and Dresser-Rand, a Siemens business, when appointed President of Otis in 2017.
She built her career on a host of challenging assignments, creating solutions for both global customers and government entities. A self-described technology zealot, Judy applies digital technologies and actively uses social media to amplify the reach of her messages. For Judy, leadership is about creating a sense of mission among employees.
“People make a decision every day about what kind of work they’re going to do,” she says. “That’s what I love about Otis people – they know that what we do matters. Across 200 countries and territories, we service 2 million units and touch 2 billion people every day to keep the world moving.”
Judy earned a degree in electrical engineering from Lehigh University.
President, Otis Asia Pacific
Stéphane de Montlivault is President, Otis Asia Pacific. He is responsible for all Otis business in Asia Pacific, excluding China, and is based in Singapore.
Stéphane is a compassionate and confident leader who values people and innovation. In 2019, he and his team unveiled the new Asia Pacific Experience Center in Hong Kong to bring customers closer to the latest Otis solutions and experience the way we move people.
He started his career at Otis North America in 1984 where he held several positions in sales, procurement strategy, and finance. In 1989, he relocated from New York to Singapore where he was responsible for financial planning and analysis for the Pacific Asia Operations.
Since his first appointment to the then Otis Pacific Asia Operations in 1989, Stéphane has held country and regional leadership positions spanning the North and South Asia regions. Prior to his current role, he held dual executive positions as President, Northeast Asia and President of Nippon Otis Elevator Company. As President, Otis Asia Pacific, Stéphane has been active in the development of Otis business in the region and is responsible for Otis operations throughout 25 countries.
He holds a bachelor’s degree in accounting and finance from ESDE (Paris), and a Master of Business Administration in marketing and management from the University of Hartford in Connecticut.
Managing Director, Otis Hong Kong, Macau & Taiwan
Joseph Armas was named Managing Director in January 2019 and is responsible for business operations of the Hong Kong, Macau, and Taiwan areas of the Otis Elevator Company. He is based in Hong Kong with his wife.
Joseph has been involved in many projects that have pushed innovative technology in the elevator industry. Considered an expert in new technologies such as Destination Dispatch, Machine Room Less, and regenerative elevators, he has incorporated these in significant iconic projects with major technology firms.
Joined Otis Elevator Company in 2004 in the United States and focused on maintenance area, Joseph had held several functional and general management positions in US regions with overall leadership responsibility for operations in Service, New Equipment and Modernization. Prior to the current role, he served as Senior Director and Regional General Manager, Northern California (USA).
Prior to joining Otis, Joseph served 6.5 years as an Officer in the United States Army with numerous deployments to Saudi Arabia, Kuwait, and Iraq areas.
Armas holds a Bachelor’s degree in Aeronautical Engineering from the University of Washington in Seattle, WA, a Master of Business Administration from Purdue University in West Lafayette, Indiana, and a Master of Public Administration from Golden Gate University in San Francisco, CA.