Otis Innovation | Engineering
There's never been a more exciting time to be an Otis engineer
Otis engineers play a crucial role in creating the future
Otis has a long legacy of product excellence and innovation that has shaped our industry − and we take great pride in that. In many ways, our success is due to the achievements of our engineers. We continue to take big leaps to build on our legacy and bring our customers, the riding public, as well as our Otis team into the future.
Walk along with Ricardo Muñoz
Join Ricardo Muñoz, Senior Vice President of Engineering, in kicking off 2023 Engineers Week. Hear about the feats of engineering past and how we continue to build upon that legacy of innovation through our new products and technologies, and the work our engineers do every day.
“Working at Otis as an engineer is a mission that everyone understands and values. As we take the mechanical elevator to its current connected elevator status, we are challenging engineers to solve problems of speed, rise, acoustics and vibration. Where else can you offer engineers an opportunity to give people freedom to connect and thrive in a taller, faster, smarter world.
As an engineer, if that doesn't get you excited, I don't know what will.”
-Judy Marks, Chair, Chief Executive Officer and President
Get to know our innovators
We believe in the power of connectivity – and every day, we bring it to life: From building more integrated technology to creating cohesive solution ecosystems.
I started at Otis nearly 20 years ago. I joined – and stayed – at Otis because of the interesting and fulfilling work I can do.
My projects solve real-world problems, and I can immediately see the impact my work has on our products and the people who use them. No two days are the same – there are always new challenges to tackle, and I really enjoy getting the chance to solve technical problems.
I am amazed each day that after nearly 170 years, Otis continues to innovate and deploy new technologies, and we continue to be a leader in the industry that we founded.
The most exciting thing about my job at Otis is how I can bring connectivity to elevators, customers and service engineers.
Connectivity allows us to monitor our elevators in real time to identify and address quality defects before they even happen.
When machines can hear and ropes can talk, data can take shape. There are innumerable possibilities of innovation!
At Otis, connectivity means connecting the elevator to the world around us. It means using Compass360TM to connect to the fastest elevator for you and using eCall to enter a call for an elevator from your personal phone.
Connectivity means adding elevators to the Internet of Things and continuing to improve the passenger experience.
As a new engineer, I am already working on networking and testing for these systems. I am in graduate school (through Otis’ Employee Scholar Program) for Systems Engineering and have been able to apply my learning in my everyday work.
I love working at Otis because I get to incorporate new technology like machine learning and optimization into the elevator dispatching algorithm.
To me, connectivity is important because it gives us the opportunity perform very resource demanding computation outside of the elevator system but then use the results to create the elevator dispatching logic.
It streamlines the process and helps us work more efficiently!
I love technology, especially when we have the unique opportunity to push the edge like with Gen360TM. Our Otis 360 team represents an amazing mix of competencies. We have engineers with more than 20 years of elevator industry experience working with new people from top class industries like IoT and automotive.
Connectivity is big challenge. We want every new product to be IoT native and capable of competing in with other connected products and services beyond elevator business.
I have worked at Otis for 14 years, and this is an exciting time as we introduce new technologies in our products, transform to an increasingly agile workplace and collaborate with teams across the globe.
We are always working together to deliver complex system solutions and products such as bringing the first Otis OneTM program to China and APAC!
Did you know?
- Our Otis Integrated Dispatch™ Application Programming Interface (API) allows robots to communicate with Otis elevators – and ultimately enter, ride and exit elevators without human intervention.
- Otis ONE™, our Internet of Things platform enables numerous solutions and experiences for customers and the riding public like remote service, real-time information on demand, and cloud connectivity to inform, entertain, and support passengers during their ride.
- Our destination dispatching solution Compass® 360 is designed to optimize the transit of people for maximum efficiency and solve the equivalent of the “rideshare problem” within a building by grouping passengers traveling to the same or nearby floors – getting them to their destination faster and limiting the number of stops.
Creating cutting-edge customer solutions with future ready technology for elevators