Information for Suppliers | Otis
Information for Suppliers
Welcome, Otis Suppliers!
We are committed to delivering world class products and services that delight our customers.
The quality of our products and services depends on the quality of our supply chain. And to ensure this quality, we work collaboratively with our suppliers to drive improvements in quality and pricing for our customers.
Supplier Code of Conduct
At Otis, our Absolutes - Safety, Ethics, and Quality - define how we think, how we make decisions, and how we take action. Our suppliers are critical to our success. To provide superior Otis products and services in a responsible manner, we require our suppliers to share our commitment to meeting these Absolutes. These expectations are outlined in our Supplier Code of Conduct.
Reporting Misconduct
If you become aware of misconduct related to Otis or undertaken by any Otis employee, any of your employees, or any employees of your business partners, we expect you to promptly notify us. You may contact Otis’ Global Ethics & Compliance Office at ethics@otis.com or if you prefer to contact Otis anonymously, you may use one of the reporting channels set up for that purpose.
Safety Cardinal Rules
Otis Elevator Company is committed to achieving a zero-harm workplace for every person who provides services on our behalf, including employees, subcontractors and third parties.
The Otis Cardinal Rules are a set of life-saving principles supporting Otis’ commitment. They are among the most important rules at Otis and, if broken, could put individuals, and possibly those around them, at risk of fatal or serious injury.
As a condition of working with Otis, all subcontractors and third parties are required to fully understand, communicate, comply with and strictly enforce the Otis Cardinal Rules.
A further description of the Otis Cardinal Rules can be accessed using the link below.
Supplier Performance
Supplier performance is an essential element of developing a world-class, integrated supply chain. Otis suppliers must meet performance expectations. OTIS's Supplier Gold Program helps suppliers improve performance and, in turn, improve overall business.