Safety, Ethics & Quality

We act with integrity, every time, everywhere. We understand that the way we act matters. Our Otis Absolutes define us, shape our work and set us apart from everyone else.

When giving people the freedom to connect via elevators and escalators, nothing is more important than safety, whether it’s the people building and installing our technology, riding or servicing it. That’s why safety is at the heart of everything we do. Our reputation is so valuable — it’s priceless. Millions of people (employees, investors, customers, users) trust us because they expect, and know, that we do business the right way; the ethical, lawful and helpful way. We deliver quality results in everything we do.

Doing business the right way — it’s who we are.

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The Otis Absolutes

What we do is critical and how we act matters. That’s why The Otis Absolutes focus on Safety, Ethics, and Quality. Our Absolutes are a reflection of how we do — and want to do — business. They are our guide, our map, our playbook, and they are absolutely core to us.
Download The otis absolutes
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Speaking Up

Our employees are empowered to ask questions or raise a concern as they know that it is together that we build and maintain our ethical culture. Various reporting channels are available, including options for raising concerns anonymously.
Explore reporting channels
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Acting with Integrity 

We act with integrity, and we do not tolerate bribery or corruption. Otis will compete for and pursue all business objectives solely on the merits.
download our policy
ENSURING COMPLIANCE

Recognizing the complexities of operating in a global business environment, we conduct enterprise-wide assessments, reviews and audits to identify and measure compliance risks, understand the root causes of issues and deploy appropriate mitigation plans.