Compass® 360

Elevator Dispatch Management

Personalize your experience and enhance your journey

Introducing Compass 360

Now in its third generation, our advanced Compass dispatching system featuring an enhanced dispatching algorithm, newly designed fixtures featuring new way-finding signage and state of the art capacitive touch technology with our new touchscreen entry devices.
Options to integrate with your Building Security and visitor management systems, allow for enhancing the passenger experience for not only office buildings but also hotels and hospitals to residential and mixed-used spaces.
Powered by SmartGrouping technology, it gets passengers from point A to point B much faster by grouping passengers by destinations as well as by zones resulting in better organized service.

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Sophisticated design

The new Compass 360 system is designed to become an extension of your building and brand. We’ll create a system exclusive to your needs, always with style at the forefront. Achieve a unique experience with a wide range of user interface screens and wayfinding signage. Choose from a number of sizes and shapes, and background options and a diverse selection of icons to perfectly reflect your brand. Or design a totally unique interface with the assistance of our design services group.



Intelligent and intuitive

Developed with seamless integration in mind, Compass 360 is easy to install, connecting with your security and access systems, minimizing disruption to your building. It features intuitive systems that enhance movement and flow around your building. SmartGrouping technology organizes travel between floors in a way that maximizes efficiency. It works faster by grouping passengers into elevators to reach floors in similar zones.



Easy travel for every passenger

Whether your passengers are new visitors or know where they’re going, Compass 360 makes getting around your building feel natural. The system meets and exceeds the requirements to provide assistance for those who may need it, it is accessible to all. Acting as a virtual concierge, it guides passengers where to go for services or unique destinations within the building. Clear signage helps smooth the process and a welcome screen helps those new to the building quickly understand how to use the system.

7-inch touchpad

Sleek, capacitive touch glass faceplate available in multiple colors featuring an accessibility button, built-in speaker and space for multiple types of card reader technologies. Modernize the elevator experience with a customizable screen.

Intelligent wayfinding

Easy elevator recognition and smarter signage delivers more intuitive wayfinding.


The SuperGroup system from Otis provides seamless passenger experience by using cabs from a defined “super group” as a bridge between low- and high-rise banks, as required. This means that passengers can access any floor, from any floor, making transfer lobbies a thing of the past. Find out how the SuperGroup system from Otis can transform journeys through your building.