Silhouettes of people sitting down at tables, with city skyline in the background.

New ITC Code
DOES YOUR ELEVATOR NEEDS UPGRADING? WE CAN HELP.

Tell us where you are in your ITC journey so that we can better support you

Is your elevator compliant with the new Instrucción Técnica Complementaria (ITC) RD 355/2024?

As of July 1, 2024, all elevators in Spain must comply with the new ITC RD 355/2024 standards— focused on improving safety, accessibility, and reliability of all elevators in the country.

At Otis, we estimate that up to 40% of elevators may need technical upgrades to meet the new safety standards.

With over 170 years of experience, you can trust Otis to help you improve the safety and compliance of your installations and beyond. Our experts are ready to assess your elevator and provide a customized modernization plan for your building.

What is changing for your elevators with the new ITC?

With the entry into force of the new ITC, 4 key safety measures have become mandatory. These include ensuring precise car leveling to prevent trips, integrating infrared door sensors to protect users, implementing load control systems to avoid overcapacity, and providing two-way communication systems for emergency situations. These requirements are now being reviewed as part of the mandatory periodic inspections starting July 1, 2024.

In addition, other requirements such as replacing outdated guide systems, preventing uncontrolled car movement, enhancing counterweight safety for full inspection access, should be taken into account so your users will benefit from improved safety, performance, reliability and accessibility of their elevator.

An appropriate upgrades plan will allow you to improve the passenger experience and increase the value of your property.

Request a free inquiry

Trust Otis to comply with the new ITC and improve the safety of your building

Smart sensor technology

Real-time monitoring to detect anomalies before they become issues.

Remote diagnostics

Faster response times and predictive maintenance through our Otis ONE™ IoT solution.

Eco-friendly upgrades

Energy-efficient systems that reduce your carbon footprint.

Customized modernization plans

Tailored to your building’s needs, ensuring optimal performance and safety.

What are the minimum mandatory upgrades to improve the safety and the accessibility of your building?

Improved car leveling

ITC Requirement
Elevators must maintain a leveling accuracy of ±10 mm between the car floor and landing to prevent tripping or falling when entering or exiting.

Compliance Deadlines
• Immediate: when replacing the tractor unit
• 6 months: following an elevator-related accident
• 1 year: after the periodic inspection for 1-speed electric elevators

Why upgrading with Otis
To ensure maximum passenger safety and accessibility, Otis recommends upgrading to a modern leveling system with a frequency inverter. This technology provides precise and smooth stops at every floor, reducing the risk of accidents and improving the overall riding experience.

User protection against door closing

ITC Requirement

Elevators must maintain a leveling accuracy of ±10 mm between the car floor and landing to prevent tripping or falling when entering or exiting.

Compliance Deadlines

• Immediate: when replacing the tractor unit
• 6 months: following an elevator-related accident
• 1 year: after the periodic inspection for 1-speed electric elevators

Why upgrading with Otis

To ensure maximum passenger safety and accessibility, Otis recommends upgrading to a modern leveling system with a frequency inverter. This technology provides precise and smooth stops at every floor, reducing the risk of accidents and improving the overall riding experience.

Load control devices

ITC Requirement

Elevators must maintain a leveling accuracy of ±10 mm between the car floor and landing to prevent tripping or falling when entering or exiting.

Compliance Deadlines

• 6 months: following an elevator-related accident
• 1 year: after the periodic inspection for 1-speed electric elevators

Why upgrading with Otis

To ensure maximum passenger safety and accessibility, Otis recommends upgrading to a modern leveling system with a frequency inverter. This technology provides precise and smooth stops at every floor, reducing the risk of accidents and improving the overall riding experience.

Frequently asked questions (FAQ) about the new measures to be implemented in existing elevators

What are the compliance deadlines for ITC RD 355/2024?

What are the compliance deadlines for ITC RD 355/2024?

To ensure building safety and prevent service interruptions, it is advisable to act promptly in order to minimise the risk of unexpected shutdowns and avoid non-compliance fines. The compliance deadlines for ITC RD 355/2024 depend on the elevator's condition and inspection schedule:

• Immediate: When replacing major components, such as the control panel or tractor unit.

• 6 months: Following an elevator-related accident.

• 1 year: From the date of the next periodic inspection.
How can I check if my elevator meets the new ITC standards?

How can I check if my elevator meets the new ITC standards?

To check if your elevator meets the new ITC standards, contact Otis for an assessment. Our team will evaluate your situation and recommend the most efficient upgrade path. Contact us, and we will review your case to help ensure your elevator meets the new ITC requirements.
What happens if my elevator doesn’t comply with the new ITC?

What happens if my elevator doesn’t comply with the new ITC?

The consequences of not meeting the requirements of the new ITC RD 355/2024 can be serious.

• Failed Inspections: Your elevator will not pass mandatory periodic inspections unless it includes at least four minimum safety upgrades.

• Service Interruption: Non-compliant elevators may be shut down until all required upgrades are completed and verified.

• Legal Liability: As the building owner, you may be held legally responsible in the event of an incident. This could result in fines, legal action, or official orders to take the elevator out of service.
Who is responsible for ensuring the elevator(s) of your building are compliant with the new ITC?

Who is responsible for ensuring the elevator(s) of your building are compliant with the new ITC?

The property manager or building owner is responsible for ensuring that all elevators in their respective building comply with the latest safety regulations, including the new ITC standards. This requires upgrading essential components, such as the elevator car leveling system, door closing system, load control devices, and emergency communication system.

With Otis, upgrade your elevator to the ITC standards.

You want more details about how to implement the required ITC upgrades? We can help.

Contact us today for a personalized assessment and an upgrade plan to begin your ITC journey.

You can also call us on [Otis LINE number]

We have the solution that best suits your elevator.

With Otis, enjoy the latest generation technology in your elevator and benefit from our connectivity solutions that improve the reliability and performance of your equipment.

Our experts will be at your side from the very first moment to advise you and recommend the most suitable solution to upgrade your elevator to the new ITC standards.