People smiling while exiting an elevator

People & Communities

Read Connect & Thrive (PDF)

Connecting together  

We seek ideas, encourage innovation and empower our colleagues through learning and development experiences that are aligned with our business strategy and contribute to our broader success. We interact meaningfully in the communities we serve by creating or supporting opportunities for Science, Technology, Engineering, and Mathematics (STEM) learning, volunteering, and charitable giving.

Why diversity matters

We combine global scale and local focus, with over 1,400 branches and offices, a direct presence in approximately 80 countries, and customers in over 200 countries and territories.

Our strength comes from our diversity and the contributions made by many cultures, genders, races, generations and skill sets.

Development, engagement & retention

We trace our beginnings to one man’s genius, and the generations of innovators who came after him have kept us at the forefront of the industry he created. We nurture this pioneering culture by encouraging our colleagues to share ideas, develop new skills and become lifelong learners.

We offer a range of leadership and education programs, including Otis University and our Employee Scholar Program, along with training programs aimed at advancing the skills of our field professionals.

Accessibility 

We are proud to help build a society without physical, cognitive or sensory barriers. Through the work of our talented Otis colleagues and in collaboration with partners like Disability:IN, we continue to design and develop innovative accessible mobility solutions to support the riding public. Our equipment has features such as an audio solution that helps blind and low-vision passengers better navigate buildings, voice announcements that guide riders to their travel destination, and even new high contrast color indicators and braille panels inside and outside our elevator cabs.

Otis is also a signatory of the Disability:IN Procure Access Statement which affirms our commitment to purchasing and selling technology that is accessible to people with disabilities. This initiative seeks to help businesses understand that accessible procurement creates an inclusive workplace with better, more usable products and services for our colleagues, customers, and the public.

Community

Otis has a rich history of contributing to communities, with partnerships that span decades. We advocate on a range of issues related to sustainable and inclusive mobility, with focused investments in STEM subjects: science, technology, engineering and math and creating more vibrant communities.

In 2020 we launched Made to Move Communities™, our signature corporate social responsibility (CSR) program and continue to drive year-over-year growth and impact by bringing unique programs and direct mentoring to student and schools in underrepresented communities, sparking an early, life-long interest in STEM.

Resources