Gardens by the Bay

Taking visitors to the clouds in this scenic paradise in the heart of Singapore

At Gardens by the Bay in Singapore, Otis elevators and escalators transport visitors to treetops, waterfalls and elevated walkways, allowing them to enjoy unique perspectives on horticulture, garden artistry and breathtaking city skyline views.

Gardens by the Bay project facts

Completed: June 2012
Description: Nature Park
Size: 101 hectares (250 acres)
Customer: Gardens by The Bay

Unique requirements

For this project, the Otis team provided solutions to ensure seamless and safe passenger experiences for visitors while contributing to the park’s sustainability. Due to limited space in the trunks of the park’s Supertrees and the sprawling size of the site itself, the transportation and loading of parts was labor intensive and required additional coordination.

Otis innovation

Otis provided 21 of its Gen2® elevators, 1 service elevator and 7 escalators. A dedicated team works continuously to ensure equipment can withstand the elements and meet the site’s extreme traffic demands seven days a week, 365 days a year. Otis solutions provide access to the sites where visitors can make memories that will last a lifeime.

21 Otis Gen2 elevators

7 Otis escalators

1 Otis FLEX service elevator

On-going Otis Signature Service contract

Gardens by the Bay: Creating an urban oasis where nature and creativity meet

Gardens by the Bay is a public nature park in Singapore that spans more than 100 hectares and attracts nearly 9 million local and international visitors per year.

With Supertrees as tall as buildings and the world’s tallest indoor waterfall, this unforgettable and iconic location has become an iconic horticultural destination and a critical part of Singapore’s journey to become a "City in a Garden".

Enabling passengers to see the world from a new perspective

Since opening in 2012, Gardens by the Bay has rapidly become one of Singapore’s most popular attractions. Visitors from around the world have been captivated by its architecture, spectacular skyline views and the more than 1.5 million plants that grow within its boundaries.

Planners knew that vertical transportation would play an important role in helping visitors experience the unique beauty of this renowned park. That’s why they turned to Otis mobility solutions that help create the unique perspectives and magical moments the gardens have to offer.

Solution

From the Supertrees that rise above the lush greenery to the majestic Cloud Forest that houses one of the world’s tallest indoor waterfall, Otis solutions connect visitors seamlessly to all the wonders of Gardens by the Bay. Installed at the park’s opening in 2012, our 21 Gen2 elevators and 7 escalators have been essential in creating a safe and reliable experience for passengers, no matter where they are, or where they are going. 

In keeping with the park’s sustainable design and growth plan, it was important to make sure the solutions we provided contributed to the sustainability of the facility. Our Gen2 elevators and ReGen™ drives were the ideal choice for this project.

Our ReGen drive technology feeds electrical energy back into the building power grid during braking, which can then be used to drive other equipment in the building.

Plus, the elevators featured LED lighting and sleep mode that shuts down the unit when not in use. Together, these two features help reduce elevator energy consumption compared with conventional lighting and systems without sleep mode.

At Otis, the comfort and well-being of the riding public is always a priority. That’s why we have a dedicated team that works to ensure our solutions at Gardens by the Bay are operational 7 days a week. By keeping visitors on the move, we’re contributing to an experience they’ll remember for the rest of their lives. 

Otis is proud to have our solutions featured at a site that is recognized as one of Asia’s premier horticultural destinations.