Shenzhen Metro Selects Otis China for New Rail Line Project

SHANGHAI, April 13, 2022 – Otis China (“Otis”) today announced it has been selected to provide more than 350 escalators and elevators for the new Shenzhen Metro Line 13. The equipment will be connected to Otis ONE™, an Internet of Things (IoT)-based platform for real-time monitoring and predictive maintenance.

The project builds on more than two decades of cooperation between Shenzhen Metro and Otis and reinforces Shenzhen’s growth as a contemporary smart city in the Guangdong-Hong Kong-Macao Greater Bay Area (GBA).

With 16 stations along a 22-kilometer north-south route, the new Line 13 serves the western part of Shenzhen and provides a city-wide express line. Spanning three districts (Nanshan, Baoan and Guangming)and connecting to the border crossing from Hong Kong, Line 13 is an important part of the GBA urban rail transit system.

“We are honored to be selected for this new rail line and to continue enabling Shenzhen Metro passengers to connect to their destinations on a daily basis,” said Otis China President & Chief Customer Product Officer Perry Zheng. “This project marks another exciting milestone in our digitalization journey as we continue to deploy Otis ONE units in China and deliver the benefits of predictive maintenance for our customers.”

Elevator operations along Line 13 will be monitored remotely in real-time through the embedded Otis ONE™ digital system. If potential fault is detected, the system will automatically alert the on-call service engineer, allowing issues to be rectified before they impact passengers. Through the end of 2021, approximately 30% of Otis China’s maintenance portfolio is connected with Otis ONE.

Shenzhen Metro has been cooperating with Otis since 2001. There are already more than 950 Otis escalators and elevators on seven metro lines serving the city: namely, lines 1,2, 4, 5, 6, 7 and 11.

References:
https://www.mtr.com.hk/ch/corporate/overview/profile_index.html
https://www.mtr.com.hk/sustainability/ch/reporting-framework.php#s1_1

About Otis
Otis gives people freedom to connect and thrive in a taller, faster, smarter world. The global leader in the manufacture, installation and servicing of elevators and escalators, we move 2 billion people a day and maintain more than 2.1 million customer units worldwide –the industry's largest Service portfolio. You’ll find us in the world's most iconic structures, as well as residential and commercial buildings, transportation hubs and everywhere people are on the move. Headquartered in Connecticut, USA, Otis is 70,000 people strong, including 41,000 field professionals, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories. To learn more, visit www.otis.com and follow us on LinkedIn, Instagram, Facebook and Twitter@OtisElevatorCo.