Hefei Metro Selects Otis to Bring Advanced Technology to New Lines

Hefei Metro – located in Eastern China’s Anhui provincial capital – has selected Otis to provide more than 250 escalators and elevators for its three new lines. The expanded subway lines will connect new development zones with older quarters making inter-city transit faster and easier.

The Otis equipment will be connected to the Otis ONE^TM Internet of Things (IoT) platform, enabling elevator operations along the station lines to benefit from real-time data insights, remote monitoring and predictive maintenance. If a potential fault is detected, the system will automatically alert the on-call service engineer, allowing issues to be rectified quickly and, potentially, before impacting passenger travel times.

This project builds on the existing relationship between Hefei Metro and Otis. Since 2018, approximately 200 Otis elevators have been moving passengers throughout 17 stations on another line. In addition, escalators at the transfer hub connected to the Hefei train terminal rise to 13 meters, thanks to reliable equipment and installation expertise provided by Otis.

About Otis
Otis gives people freedom to connect and thrive in a taller, faster, smarter world. The global leader in the manufacture, installation and servicing of elevators and escalators, we move 2 billion people a day and maintain approximately 2.2 million customer units worldwide – the industry's largest Service portfolio. You’ll find us in the world's most iconic structures, as well as residential and commercial buildings, transportation hubs and everywhere people are on the move. Headquartered in Connecticut, USA, Otis is 69,000 people strong, including 41,000 field professionals, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories. For more information, visit www.otis.com and follow us on LinkedIn, Instagram, Facebook and Twitter @OtisElevatorCo.