At Otis, we are committed to continuously enhancing our services to better support your needs.

As part of this commitment, we have upgraded our telephony system to improve call handling and ensure a more efficient connection to the appropriate service teams. When contacting our call center, we kindly ask that you listen carefully to the updated menu options and select the one that best matches your request. This will help us direct your call to the most relevant representative and provide you with timely support.

Please note that our call center number is still 15187. You may also find our updated contact details on our website, where you can access the latest information at your convenience.

Should you have any questions or require further assistance, you may contact us via email at Otiscares.Egy@Otis.com

We appreciate your continued trust in Otis and look forward to serving you.