Otis Singapore Launches First Otis eCall™ API with Building App Integration

Republic Plaza elevator modernization brings ‘smart’ elevator technology to life.

SINGAPORE, December 8, 2020 – Today, Otis Singapore announced the integration of its Otis eCall™ mobile app with Republic Plaza’s existing smart building app using cloud-based API technology. This project, done in collaboration with City Developments Limited (CDL), marks the first time that Otis eCall has been integrated through an API. Otis Worldwide Corporation (NYSE: OTIS) is the world’s leading company for elevator and escalator manufacturing, installation and service.

Republic Plaza tenants only need to download the CityNexus app to access all of the building’s touchless technologies. Using the Otis eCall functionality, tenants can use CityNexus to call one of the building’s double deck elevators as they approach it. The app helps tenants avoid touching any public surfaces, enabling them to move safely and seamlessly within the building.

"Innovation is core to Otis and today’s milestone marks a significant advancement for building owners who want to offer tenants and guests a truly seamless experience,” said Grant Mooney, Managing Director, Otis Southeast Asia. “This upgrade demonstrates how we’re listening to our customers and working with them to find the best solutions for their buildings, while also helping to promote safety as Republic Plaza tenants return to the workplace.”

In addition to the Otis eCall API integration, the elevator modernization project at Republic Plaza includes installation of Otis’ CompassPlus^® destination dispatching system. The product helps reduce travel times by grouping passengers headed to nearby destinations and promotes social distancing by limiting the number of passengers assigned to a car.

“We are pleased to have co-created this innovation with Otis for Republic Plaza, which will bring about greater convenience and productivity to our tenants and more importantly, enhance their safety and well-being,” said Ms. Yvonne Ong, Chief Executive Officer, Commercial of CDL. “Coupled with CityNexus app’s existing feature that enables contactless turnstile access into the building, Otis’ eCall allows our tenants to enter the building and leave their workplace without having to touch any of the common area surfaces; this supplements the building’s precautionary measures put in place in view of the pandemic situation.”

The 66-story commercial skyscraper is located in the heart of Singapore's downtown business district and stands 280m (918 ft) tall.

About Otis

Built on a legacy of innovation, Otis was founded in 1853 after Elisha Otis invented the elevator safety brake, giving rise to the modern city, transforming how people live and work, and revolutionizing architecture itself. Today, we are the world's leading company for elevator and escalator manufacturing, installation and service. We move 2 billion people a day and maintain more than 2 million customer units worldwide, the industry's largest maintenance portfolio. We can be found in many of the world's most recognizable buildings, as well as the busiest transportation hubs and retail centers – we are everywhere people are on the move. Headquartered in Connecticut, USA, Otis is 69,000 people strong, including 40,000 field professionals, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. To learn more, visit www.otis.com and follow us on LinkedIn, Instagram, Facebook and Twitter @OtisElevatorCo.