Otis Debuts Innovation to Support Urban Renewal and Accessible Mobility

New lineup of modernization and AI solutions reimagine the future of connected elevators

Otis Worldwide Corporation (NYSE: OTIS), a global leader in the manufacture, installation and servicing of elevators and escalators, today unveiled a suite of new products at the 8th China International Import Expo (CIIE). These solutions underscore Otis' commitment to meet customer demand and address global trends including urbanization, supporting aging communities and offering sustainable development through cutting-edge technology – illustrating the company’s legacy of innovation and industry leadership.

The new products and services include:

- An exciting upgrade to the award-winning Otis Smart Cab, which originally debuted at CIIE 2023, and redefines passenger experience.

- Gen3™ Comfort, an elevator designed to support China’s “quality housing” initiative that is sustainable, smart, safe and ideal for modernizing aging elevators in residential communities.

- SkyRise™ MOD high-rise elevator and Link™ MOD escalator provide scalable modernization packages to support China’s urban renewal and sustainable city transformation initiatives.

- The novel Otis AI Inspection Robotfor elevator maintenance that autonomously detects potential hazards and provides pre-emptive alerts to mitigate safety risks.

- The Otis AI Agent, a comprehensive digital elevator manager that interacts with building managers and maintenance personnel in real-time, enhancing operational efficiency and transparency.

"China remains one of our most dynamic and promising markets, with expanding opportunities in service and refurbishment. With our unwavering commitment to customer-centric innovation, we are proud to introduce new products and service tools at this year’s China International Import Expo," said Judy Marks, Otis Chair, CEO and President. "We are accelerating innovation – including the adoption of AI – to ensure Otis remains at the forefront of our industry, enhancing elevator safety, performance and the passenger experience, and helping shape smarter, more connected urban environments.”

"As populations age in China and globally, elevators play a vital role in accessibility – keeping people moving and cities thriving. From accessible mobility and urban renewal to AI-powered safety to the reinvention of the ride experience – Otis is 'Driving Impact Through Innovation,' integrating technology and user care into every detail of mobility," said Sally Loh, President of Otis Greater China. "We are committed to helping create a higher quality of life and building a safer and sustainable future for all."

Otis is exhibiting these state-of-the-art technologies and solutions in Hall 4.1 number C5-01 of the Shanghai National Exhibition and Convention Center.

About Otis

Otis gives people freedom to connect and thrive in a taller, faster, smarter world. The global leader in the manufacture, installation and servicing of elevators and escalators, we move 2.4 billion people a day and maintain approximately 2.4 million customer units worldwide – the industry's largest Service portfolio. You’ll find us in the world's most iconic structures, as well as residential and commercial buildings, transportation hubs and everywhere people are on the move. Headquartered in Connecticut, USA, Otis is 72,000 people strong, including 44,000 field professionals, all committed to manufacturing, installing and maintaining products to meet the diverse needs of our customers and passengers in more than 200 countries and territories. To learn more, visit www.otis.com and follow us on LinkedIn, Instagram and Facebook @OtisElevatorCo.

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