Nou Mestalla Signs Otis as its Stadium Partner

As part of this agreement, Otis will install 19 elevators specifically designed for a high-traffic environment, with intensive use and highly concentrated peaks in demand. The agreement also includes a five-year equipment maintenance plan to ensure the highest quality of service.

The project includes the installation of 10 elevators located around the perimeter of the stadium to ensure uniform access coverage and minimize walking distances. These elevators will serve all levels of the stadium—lower, middle, and upper stands—substantially improving vertical mobility compared to the current Camp de Mestalla.

 
 

The selected elevators are Otis Gen3™ elevators, a solution particularly suited for high-traffic buildings and venues. These are machineroom-less elevators, allowing for more flexible and efficient architectural integration while optimizing the available space within the stadium.

In addition, the Nou Mestalla will feature six elevators exclusively for the hospitality areas, designed to provide more direct, controlled, and comfortable service to boxes, VIP areas, and corporate spaces.

These elevators enable:

• Separate passenger flows, optimizing stadium safety and operations.
• Reduced wait times and smoother access during high-occupancy events.
• Cabin interior designs that are adapted to comfort standards and custom finishes.

The vertical transportation systems are complemented by the installation of three freight elevators, intended for the stadium’s internal logistics, to support the stadium’s operational continuity during sporting, cultural, and corporate events.

Real-time monitoring, safety, and reliability

All 19 elevators at Nou Mestalla will be equipped with advanced monitoring and diagnostic systems, allowing for real-time supervision of equipment status and the anticipation of potential incidents before they affect service. This connectivity is particularly important in a stadium, where system reliability is critical during peak attendance times.

The equipment includes:

• Automatic battery-powered rescue systems that, in the event of a power outage, move the car to the nearest floor and allow for the safe opening of doors.
• Two-way communication systems for emergency assistance inside the elevator cab.
• Components designed to withstand a high number of operating cycles, common in sports facilities.

Energy efficiency and sustainability

The selected models also stand out for their energy efficiency, with significantly lower energy consumption than conventional elevators. Otis ReGen™ drives capture energy usually wasted as heat and return it to the building for use as power, helping to reduce the stadium’s electricity demand and aligning with the project’s sustainability goals.

Otis experience in large sports venues

With over 170 years of history, Otis is a global leader in mobility solutions for complex, high-traffic infrastructure. Its systems are present in some of the world’s most iconic stadiums and sports arenas, where efficiently managing the movement of thousands of people in a matter of minutes is critical to the fan experience.

The addition of Otis as a Stadium Partner reinforces Nou Mestalla’s commitment to an accessible, safe, and future-ready stadium, where vertical mobility becomes a key element of the overall fan experience.