Meet our fully connected platform.

A platform for possibility

Every aspect of modern life is changing. The ways we connect. The experiences we have. The places we live, work and play. The elevator needs to advance as well to harness the numerous possibilities of a more connected future - and Otis is taking you there.

The new Gen3 platform brings the promise of the connected elevator. With the proven design of our best-selling Gen2® elevator and the built-in connectivity of our Otis ONE digital service platform, the Gen3 platform is advancing the elevator in numerous new ways.


Learn more about the Gen3TM elevator

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Advancing in new ways

As the world grows taller, faster and smarter, the industry is looking to us to define what’s next and to connect people, places and experiences in new ways. Our response isn’t just a new solution. It’s a platform for possibility.

Experiences. Advanced.

The latest connected technologies put passengers in control and ensure a smooth, seamless ride, time after time

Design. Advanced.

Sophisticated aesthetics and a range of options fit most buildings and diverse style choices.

Health and safety. Advanced.

We prioritize safety and every passenger’s health and well-being.

Customer support. Advanced.

From resources and tools to guidance and expertise, Otis makes planning and managing smarter and simpler.

Services. Advanced.

More personalized services through our Otis ONETM IoT digital platform to keep you ahead of potential issues.

Ready for what’s next

The Otis ONE IoT digital platform design allows the Gen3 elevator to add many new future technologies. By enabling the flexible, seamless addition of technologies without a complete system upgrade, you can anticipate the challenges and opportunities of tomorrow.

Otis ONE

With Otis ONE IoT digital platform software-enabled service, you’ll experience greater system transparency and predictability, enabling you to harness the power of advanced monitoring, big-data analytics and predictive maintenance to identify and address potential issues before they happen.


Raise your expectations

An advanced elevator experience is one that moves people in more ways than transporting between floors. It’s about comfort, style, convenience and feelings of safety, control and connectedness and the Otis Gen3 elevator delivers.

Customer support. Advanced.

We offer support at every stage of your process and are dedicated to helping you explore and implement solutions for today and enhancements for the future.

Otis Create

Simplify elevator system planning with recommended configurations, customized performance details and more – all in a few clicks.


Create customizable, configured 3D Revit® files for integration into overall building plans, rather than selecting from preexisting files.

A close partnership, even beyond construction

We understand that every project is truly unique. Our teams can work with you at every step to ensure a smooth, seamless installation in buildings of all types and sizes. And it’s not just new builds. In challenging modernization projects, we can help customers implement a Gen3 solution that enhances the building experience and opens the door to future digital technologies.

One platform. So many possibilities.