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Otis ONE™

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A new level of connectivity

Otis ONE is our IoT solution that connects your elevator to the cloud to deliver a seamless passenger experience.

From real-time data insights to remote monitoring, enhance your building’s performance with one of our three Otis ONE maintenance packages:

Otis ONE
Prime
Otis ONE
Plus
Otis ONE
Pro
Informed repairs for quick fixes
Predictive insights for your business continuty  
Passenger reassurance with video communication    
Infotainment and customizable communications    

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Real-time transparent information

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Proactive communication and predictive insights

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Fast and reliable remote services

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Informed passengers

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Connects to customer APIs

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Here is what our customers and mechanics have to say

What’s in Otis ONE for you?

Enquire about Otis ONE™ IOT Connected Services

*Otis ONE™ features may vary by elevator model.

More Otis ONE digital services

eCall

eCall

Your personal elevator button. You can use the eCall app to call an elevator from your smart devices.

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Otis Developer Portal

Otis Developer Portal

Access data stored in the Otis Cloud. The Otis API platform sends elevator performance data directly into your own system.

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Otis Intergrated Dispatch

Otis Integrated Dispatch

This cloud-based or on-premise API solution enables the integration of service robots with Otis elevators.

 

 

FACT SHEET

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Advanced 24/7 monitoring of critical elevator systems in cab, machine room, hoistway, and pit

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Cloud-based data analytics

Informed mechanic resolves issues more quickly

 

Building manager tracks elevator performance and service delivery in Otis Customer Portal