The Gen3™ and Gen360™ Platforms | Otis US

Introducing the Gen3 and Gen360 platforms
At Otis, innovation drives everything we do, from increasing lift safety and performance to reducing environmental impact.
Alongside our Gen360 platform which offers a unique combination of digital connectivity and design flexibility, our Gen3 platform is equipped with our latest cutting-edge technologies and digital solutions to deliver the exceptional quality and service you expect.
Together, the Gen3 and Gen360 platforms open up a world of possibilities.
Choose the product that moves you

Gen3 Core™
The Gen3 Core lift is a perfect fit for contemporary living spaces. It offers style and comfort to passengers at a competitive price point. It is an ideal choice for buildings with up to 45 meters of travel and speed of one meter per second.

Gen3 Edge™
With its space-saving design, the Gen3 Edge lift is suited for low- and mid-rise buildings, setting new standards for performance, reliability and sustainability. It is a perfect blend of style and comfort for buildings with up to 75 meters of travel and speed of 1.75 meters per second.

Gen3 Peak™
The Gen3 Peak lift combines elegant design and advanced engineering for high traffic buildings. Its style, comfort and speed ensure tenants and visitors experience your property at its best. It is a perfect solution for buildings with up to 150 meters of travel and speed of 3.5 meters per second.

Gen3™ Switch
The Gen3 Switch lift offers an innovative solution that combines energy efficiency, modern aesthetics, and space saving benefits through its compact design. It is an ideal choice for residential and mixed-use buildings, hotels, offices, and hospitals, whether they are new or existing buildings.

Gen3™ Home
The Gen3 Home homelift is a compact and elegantly designed solution that upholds high standards of safety, reliability, sustainability and accessibility. The Gen3 Home homelift is ideal for low-traffic buildings where space is limited and accessibility is essential.

Gen3™ Flex
The Gen3 Flex lift offers exceptional flexibility for existing buildings with its space-saving design that adapts to unique architectural constraints. It maximizes space in any hoistway configuration, and especially in buildings where there are space limitations.

Gen3™ Bedlift
The design and features of the Gen3 Bedlift lifts are tailored to the specific needs of healthcare facilities.

Gen3™ Robusta
The Gen3 Robusta lift is our heavy-duty solution for infrastructure buildings including airports, offices, hospitals, industries and shopping centers.

Gen360™
The Gen360 is our digitally native platform that delivers remarkable performance and reliability through modern sensors and technology, allowing predictive maintenance once it is operating. Its noprotrusion architecture offers appealing design flexibility for modern buildings . The platform promotes cutting edge innovation and exceptional service quality.
The Gen3 and Gen360 platforms at a glance
The Gen3 and Gen360 platforms bring together Otis’ connected lifts, each combining superior technology, durability, and performance for a first-class level of service.
Our team of experts, backed by proven experience with thousands of customers, will help you choose the connected lift platform that best suits your needs and ensure a high-quality, flawless installation.
Once installed, our technicians and support teams who are highly trained on the Gen3 and Gen360 platforms, will be available to properly maintain your lifts with a focus on safety, efficiency and reliability.
| Gen360™ | Gen3 Core™ | Gen3 Edge™ | Gen3 Peak™ | Gen3™ Switch | Gen3™ Flex | Gen3™ Home | Gen3™ Bedlift | Gen3™ Robusta | |
|---|---|---|---|---|---|---|---|---|---|
| Residential | |||||||||
| Hospitality | | ||||||||
| Office | | | |||||||
| Health care | | | | | |||||
| Retail & shopping | |||||||||
| Infrastructure* | | | |||||||
| Industrial** | | | | | |||||
| Gen360™ | Gen3 Core™ | Gen3 Edge™ | Gen3 Peak™ | Gen3™ Switch | Gen3™ Flex | Gen3™ Home | Gen3™ Bedlift | Gen3™ Robusta | |
| Maximum travel (m) | 75 m | 45 m | 75 m | 150 m | 45 m | 45 m | 15 m | 75 m | 45 m |
| Maximum speed (m/s) | 1.75 m/s | 1 m/s | 1.75 m/s | 3.5 m/s | 1.0 m/s | 1.0 m/s | 0.15 m/s | 1.75 m/s | 1.0 m/s |
| Maximum capacity (kg) | 1000 kg | 1000 kg | 1600 kg | 2500 kg | 1000 kg | 1000 kg | 385 kg | 2500 kg | 5000 kg |
| Special features | Flat roof & low pit*** | Plug & go Solar powered | Maximise existing shaft size | Large cab fits wheelchair & companion |
*Stadiums, transport hubs, airports, etc.
**Data centres, manufacturing & logistic centres
***Product features may vary by country. For specific details, please contact your local Otis representative.
Entdecken Sie die Vorteile der Gen3-Aufzugsserie

SAFETY YOU CAN TRUST
Designed to meet the industry’s most stringent safety standards, the Gen3 and Gen360 platforms offer your passengers the confidence and peace of mind they expect in a lift.
At Otis, safety is always first.

EXPERIENCE TECHNOLOGY-DRIVEN RELIABILITY
The Gen3 and Gen360 platforms are equipped with a suite of Otis technologies that form a powerful digital ecosystem, including Otis ONE™, our IoT solution that improves uptime and increases service quality.

BOOST SUSTAINABILITY
Energy efficiency is integral to the Gen3 platform’s design with our ReGen™ drive which recaptures energy generated by the elevator and returns it to the building’s grid. Gen3 also includes commonly available efficiency features like LED Lighting and sleep mode that shuts down the elevator when not in use. These technologies help reduce energy consumption, and can support customers in meeting the energy criteria of globally recognized building efficiency certifications.

BRING PASSENGER EXPERIENCE TO THE NEXT LEVEL
The Gen3 and Gen360 platforms elevate the passenger experience with smooth, comfortable and digitally connected rides in stylish cabins that can be customized to suit your building’s style and budget.

MINIMISE THE UNEXPECTED
No matter which product you choose from the Gen3 and Gen360 range, our team of experts will partner with you every step of the way from planning and design to installation to service and finally, scalable upgrades when it is time to modernize your system.

DESIGNED FOR QUALITY
Assembled in our ISO-certified factories in Europe, the Gen3 and Gen360 platforms meet high quality standards and offer the performance and reliability you expect from Otis products and services.
The Gen3 and Gen360 platforms
powered by Otis signature technologies

Otis ONE IoT-Plattform
Otis ONE* is our IoT solution that connects your lift to the cloud to deliver a seamless passenger experience. This enables our technical experts to monitor lift+ health in real time, and when possible perform remote interventions to resolve issues quickly, improve uptime and increase service quality.
*Otis ONE features are subject to a maintenance contract and paid tiered subscription with Otis

eView™
eView is a sleek and smart in-car display available with Otis ONE that is designed to enhance every journey. In case of an emergency, eView enables an instant connection with our OTISLINE™ customer care center via secure digital voice or video calls for added passenger reassurance.

Patented belts and Pulse™ system

ReGen drive
The ReGen drive* captures energy usually wasted as heat and returns it to your building for your use as power. It reduces energy consumption compared to conventional systems without regenerative technology.
*Not available on the Gen3™ Home solution

Gearless machine
The Gen3 & Gen360 platforms are equipped with gearless machines that are 80% smaller and as much as 50% more efficient compared to traditional geared machines and feature permanent magnet motor technology that uses less energy.

Compass® dispatching technology
Reduce wait times and maximize traffic flow with our Compass® 360 destination management technology. It can integrate with your building system’s applications to create seamless travel and special VIP experiences.

Otis® Create Design-Tool
Otis Create is our proprietary online tool for architects that creates customizable 3D building and design files. It saves time and improves the design process by allowing architects to make key design decisions about the lifts such as hoistway width, pit depth and overhead requirements.

Lift modernisation packages
With a lift modernisation, passengers will benefit from updated technologies that enhance safety, improve performance and reliability, and boost sustainability. Investing in a lift modernisation today allows building owners and managers to minimize the unexpected while bringing passenger experience to the next level.

Otis Signature Service™
Every day, Otis teams keep more than two billion people on the move. Leveraging smart technologies such as our Otis ONE IoT platform and mobile apps and backed by our 24/7 OTISLINE customer care center, we deliver an enhanced and personalised service experience for our customers.
Learn more about the Gen3 and Gen360 platforms