We Keep Your World Moving

Switch to Otis Signature Service™ and save up to $2900*

 

For a limited time, when you become a Signature Service customer with a 60 month contract*, you’ll enjoy 3 months of free service including important upgrades to prolong the life of your Otis microprocessor unit.

First 3 months
free service
valued at $400

Software upgrades for Otis
microprocessor elevators
based on survey, valued at $1000

Free site
survey
valued at $1,500

Discover Otis Signature Service today

To learn more about our Signature Service, complete the form below and let us build a service plan that’s right for you.

Together, we find the maintenance contract tailored to your needs

Help us make the best contract recommendation for you in a few steps with our maintenance configurator

FIND MY CONTRACT

A more personalized experience

We put you and your passengers at the center of everything we do

Form

Contact Us

To learn more about our Service, complete the form below and let us build a service plan that’s right for you.

Otis offers various levels of service agreement, however each can be tailored to best suit your particular requirements.

For example, some of the elements you can consider are:

 
  • ✔ OUT OF HOURS SERVICE

  • ✔ INCLUSIVE OF MINOR PARTS

  • ✔INCLUSIVE OF BREAKDOWN
  • ✔ INCLUSIVE OF MAJOR PARTS

  • ✔ TRAPPED PASSENGER

  • ✔ REMOTE ELEVATOR MONITORING ASSISTANCE LABOUR

Together, we find the maintenance contract tailored to your needs

 

Help us make the best contract recommendation for you in 6 quick steps with our maintenance configurator

 

FIND MY CONTRACT

We earn your trust every day

Our mechanics see your building as their own.

We have the industry’s largest team of field mechanics – 31,000 highly trained and dedicated professionals. They wear the Otis logo as a badge of honour. It is their mission to keep your equipment operating at the same level of peak performance as the day it was installed.

Our technicians can be there around the clock to give you even greater peace of mind – the case at large installations like Dubai’s Burj Khalifa, Tokyo’s Mori Tower and Jamaraat Bridge in Mecca during the annual five-day hajj.
 

It’s how we earn your trust over a lifetime of service.

OTISLINE®

24/7 expert support

Every hour of every day, the OTISLINE call center is here for you. This service puts you in touch with experts trained in every aspect of your system’s operation and what to do when issues arise. With every call, the OTISLINE call center is the fast track to the resolution you need.

Genuine Spares

Centralized purchase ensures supply of genuine spares with high safety & quality standards.

A competent engineering team ensures the right spares for the job.

Upgrades & Replacements

Improving your investment

Products are becoming faster, more reliable, safer and more environmentally friendly than ever before. And as older parts grow outdated, they can effect the look and feel of your building. Explore the many upgrades and replacement products we offer to protect your investment.

Explore Upgrades & Replacements

Service eCatalog

Find products to upgrade your equipment

Our eCatalog helps you quickly find the products and services you need to upgrade your elevator and escalator and stay ahead of future needs.

TAKE ME THERE