Switch to Otis Signature Service™
and save £000’s*


For a limited time, when you become a Signature Service customer with a 36 month contract*, you’ll enjoy 3 months free servicing, a free survey on your equipment and free Elite remote service for 1 year.

Get 3 months free on
Otis Service Contracts

Free Elite Service for 1 year –
Our remote service proposition
Value £400

Free equipment
Worth £500


*this would be subject to a minimum 3 year contract on Otis terms

Together, we find the maintenance contract tailored to your needs

Help us make the best contract recommendation for you in 6 quick steps with our maintenance configurator


No one knows your equipment like Otis

Have your Otis and non-Otis units serviced by the largest elevator and escalator provider in the world.

+ Certified OEM parts

+ Mechanic expertise & specialized roles

+ Elite Remote Service

+ Connected technologies

= Customized maintenance program


Our committed teams are empowered with new tools

Every day, our teams roll up their sleeves to keep two billion people on the move. We continue to invest in new tools and processes, so our highly trained mechanics and support teams can ensure a faster return to service. It’s all part of our commitment to moving the world more safely, efficiently and reliably.

Alongside our 24/7 OTISLINE® support team, our mechanics have a suite of digital support tools enabling expedited onsite maintenance and safe, comfortable rides.

A more personalized experience

We put you and your passengers at the center of everything we do


Personalized contracts

Flexible service packages offer maintenance and connectivity options to suit your needs.

7.4 Forecasting

Capital planner

Tailored recommendations help you avoid surprises, increase product lifespans and plan for the future.

Discover a smarter vision of service

Otis Signature Service combines modern intelligence with a legacy of commitment to deliver you with a more personalized service experience.

Information on demand

We communicate with you in real time

We are committed to being easy to do business with. That means giving you a single place to find all the information you need when you need it. With the new customer portal, you can get a complete overview of your account, available 24/7. Contact our teams directly via phone or chat, log faults online and track maintenance and equipment health in real-time.

Or use API integration to seamlessly connect Otis data to your existing building management applications for easy purchasing and invoicing.