Governance & Accountability | Otis
Governance & Accountability
Read Connect & Thrive (PDF)Why governance matters
We verplaatsen elke dag 2.5 miljard mensen, en met dat bereik komt grote verantwoordelijkheid. Onze klanten, passagiers, partners en iedereen met wie we communiceren, zijn afhankelijk van ons om altijd het juiste te doen. Onze Otis Absolutes – veiligheid, ethiek en kwaliteit – zijn de leidende principes die ons definiëren, vorm geven aan ons werk en ons onderscheiden.
Deze principes stellen gedragsstandaarden vast en maken ethische, op waarde gebaseerde besluitvorming mogelijk. Het specifieke bedrijfsbeleid vormt een aanvulling op de Absolutes en omvat onderwerpen als antitrust, anticorruptie, internationale handel, mensenrechten en andere gebieden met nalevingsrisico's.
Ethics and integrity
With every ride and every interaction with our stakeholders, we act with an unwavering commitment to doing business right: ethically, lawfully and transparently.
To maintain our culture of integrity and trust and to drive compliance to our Absolutes and company policies, we conduct quarterly online risk-based training.
We also launched Ethics Talk, an annual global initiative where supervisors lead their teams in conversations about ethical challenges.
Responsible procurement
Suppliers are critical to our success and are a significant cost to our business annually. Across our supply chain, Otis is committed to helping eliminate human rights violations associated with unhealthy working conditions or conflict minerals.
Our Supplier Code of Conduct, outlines our expectations of suppliers, holding them accountable to the same standards we establish for ourselves, including that they promote a commitment to ethical business practices.
Cybersecurity, data privacy & intellectual property
We responsibly collect, manage, store and protect all data with the utmost care. We have taken a risk-based approach to cybersecurity, implementing cybersecurity policies throughout operations and designing security into our products and services as they are being developed.
We encourage colleagues, contractors and customers to report any security vulnerabilities uncovered while working with us and investigate any credible reports we receive.
Speaking up
Together, we must uphold the reputation and integrity of our business, our people and our relationships. Everyone at Otis has a voice and is encouraged to use it by speaking up if they see something that doesn’t seem right.
We empower our people to ask questions or raise a concern if they notice a violation of the Otis Absolutes, company policies or procedures, or laws and regulations; multiple channels, including anonymous options for reporting, are available to register concerns.
