Woman walking her bike out of an elevator

Environmental, Social & Governance
ESG at Otis

VIEW ESG REPORT (PDF)

At Otis, we aspire to contribute to a world where safe and reliable movement is a priority. Where mobility and infrastructure transcend boundaries and physical limitations. Where our workforce, technologies, solutions and customer experience advance along with global macrotrends and new expectations. Our vision – to give people freedom to connect and thrive in a taller, faster, smarter world – sets the tone and defines our course for the future.​

Sustainability and responsibility is integrated into our core business and linked to our Absolutes of Safety, Ethics and Quality across four areas: Health & Safety, Governance & Accountability, Environment & Impact and People & Communities.

Health & Safety

We are in the life-safety business. We prioritize the health and safety of our colleagues, contractors and our passengers through the equipment and materials we use and the practices that guide us every day.

Environment & Impact

We are taking a holistic approach to managing our environmental footprint, including ambitious goals to reduce energy consumption, emissions and waste across our facilities and our fleet.

We continue to develop efficient, sustainable products that reduce customer costs and environmental impact.

People & Communities

We are fostering a culture that embraces many voices and points of view, and we support our people with training and professional development.

We engage the communities around us by supporting causes and projects that make a tangible difference.

Governance & Accountability

We hold ourselves to the highest standards of ethics, integrity and transparency in everything we do. This includes how we operate our business, what we expect of our suppliers and partners, how we communicate with our customers and passengers, and how we compete in the marketplace.