Our colleague Pak Yiu shares his 50-plus years of knowledge with the next generation of innovators at Otis.

When Winnie C. started as a technical engineer with our Field Support team in Hong Kong, she knew she would be partnered with a senior colleague to guide her and support her growth.

“I was quite worried about keeping up,” Winnie admitted. “But then I met Pak Yiu.”

Watch this video to learn more about how Winnie and Pak Yiu, Chief Engineer, Field Support, Otis Hong Kong, partner to solve complex technical issues to provide an exceptional customer experience.

“My work brings me great joy,” Pak Yiu said. “Over these 50 years, I’ve always seen my work as my passion, which is why I’ve been able to stay in this industry for so long.”

Throughout his five-decade career with Otis, Pak Yiu has thrived when solving complex problems and sharing his learnings with the next generation of innovators. Winnie and Pak Yiu’s story of mentorship, collaboration, and shared knowledge embodies our spirit of excellence. #WeAreBetterTogether

Winnie says she is thankful for Pak Yiu’s patient and dedicated mentorship, which included taking time to thoroughly explain processes. His strategic approach to complex technical challenges has modeled critical thinking and problem-solving skills and helped Winnie excel.

“He would spend a lot of time in the machine room completely absorbed in researching the issue,” Winnie said. “He was incredibly patient in teaching and explaining, which accelerated my learning progress.”

Learn more about how to elevate your career by joining Otis.