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Otis Integrated Dispatch™

FOR SERVICE ROBOTS

Get more done in your building

Hospitals, hotels, commercial businesses and others are turning to service robots to enhance the customer experience, offer safe solutions and improve productivity for their employees – and Otis is making it easier for these robots to move autonomously through their buildings.

Otis Integrated Dispatch is a cloud-based or on-premise API solution for integrating service robots with Otis elevators – offering more flexibility and elevator data than traditional hard-wired integrations.

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Benefits

  • 1

    Maintain Productivity


    Our Otis Integrated Dispatch (OID) enables robots to access all elevators in a bank, so the robot can be assigned the best car for the fastest travel time.

  • 2

    Stay Flexible


    We’ve made the technology compatible with most Otis elevators manufactured since 2000.

  • 3

    Scale Easily


    Easily adapt to changing tenant needs by adding as many robots to your OID subscription as required, without additional installation or subscription costs.

  • 4

    Optimize Entry and Exit


    Elevator door open and close times can be adjusted to match each robot’s travel speed, helping enable smooth, first-attempt entry and exit of the elevator.

  • 5

    Prioritize Cybersecurity


    All communication between our elevators and Service Robots is encrypted, helping ensure secure operations.

  • 6

    Enhance Connectivity


    Our cloud infrastructure supports global deployments with built-in geo-redundancy, enabling reliable communication between robots and elevators.

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Otis Integrated Dispatch

Easy to set up and maintain

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Subscribe

Subscribe to a plan to enable service robot access to elevators in your building. We’ll take care of the rest.

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Install

Our field engineers and mechanics will install a small amount of hardware in the building and coordinate with local safety inspectors to ensure compliance.

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Test

Our online simulation environments allow robotics software developers to test and configure their software with our APIs before deploying on-site.

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Monitor

Our continuous, automated monitoring and diagnostic tools help to quickly resolve any network connectivity issue.

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If you’re interested in Otis Integrated Dispatch for your property, please contact us.

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