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Escalators and Moving Walkways Safety

Tips for riding escalators and moving walkways safely

Enjoy a smooth and safe trip. Escalators and moving walkways are a convenient way to travel from floor to floor, go up and down slopes and comfortably cover flat distances. Here are some ways to ensure you and your fellow riders make every ride a safe one.


Escalator and moving walkway safety tips

When entering escalators and moving walkways, follow these guidelines.

  • Don’t ride with canes, walkers, carts or wheeled vehicles, including strollers.
  • Don’t ride barefoot or with loose shoelaces.
  • On escalators, watch the direction of the moving steps, and enter only when steps are going in the proper direction.
  • Step on and off with caution. Take extra care if you are wearing bifocals.
  • Hold children firmly with one hand.
  • Hold small packages firmly in one hand.
  • Grasp the handrail as you step promptly onto the moving step or walkway.
  • Do not touch the sides below the handrail.
  • Keep loose clothing clear of steps and sides.
  • Don’t use an inoperative escalator as a stairway.
  • Don’t use an escalator to transport freight.
  • If you are uncomfortable boarding or riding an escalator, use the elevator instead.

When riding escalators and moving walkways, follow these guidelines.

  • On escalators, stand in the center of the step and face forward.
  • On moving walkways, stationary passengers should stay to the right and let those walking pass on the left.
  • Keep feet away from the sides.
  • Keep a steady grip on the handrail.
  • Don’t rest your handbag or parcels on the handrail.
  • Pay attention to the moving walkway—don’t be distracted by your surroundings.
  • Don’t lean against or over the sides.
  • Don’t run.
  • Never sit on the escalator step or moving walk.
  • Parents, make sure children ride in a proper manner.

When exiting escalators and moving walkways, follow these guidelines.

  • Step off promptly.
  • Don’t hesitate. Immediately move clear of the exit area—don’t stop to talk or look around. Other passengers may be behind you.