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Rethinking the way you ride

Safety is at the heart of everything we do. We encourage you to review these hygiene best practices before your next ride.*

Minimize surface contact

  • Avoid unnecessary touching of elevator or lift panels and mirrors
  • Avoid touching your eyes, nose and mouth

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Practice proper hygiene

  • Wash your hands or use hand sanitizer after exiting an elevator, escalator or moving walkway
  • Follow universal hygiene practices, such as covering your nose and mouth with flexed elbow or tissue when coughing or sneezing
  • Follow local guidelines; wear a face mask when using an elevator, escalator or moving walkway

Maintain social distancing

  • If the elevator has several passengers, wait for the next one
  • Follow local social distancing guidelines
  • If possible, choose the stairs to travel short distances and remember to practice social distancing when using the stairs

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Resources for a safer ride

The following resources are available for download, for use by both passengers and building managers. All materials are meant to complement government guidelines.

All passengers

Download these hygiene best practices for a safer ride.


Building managers

Download this toolkit for resources, signage and information for your building.


*Best practices and tips are based on guidance from the National Elevator Institute Inc. (NEII) and World Health Organization (WHO).