Compass 360 | Elevator Dispatch Management System | Otis USA

Compass® 360
ELEVATOR DESTINATION MANAGEMENTFaster and more efficient journeys for all passengers.
Your virtual concierge
Our Compass® 360 destination management system ensures easy travel for all passengers, with shorter wait times and faster, more efficient journeys. Compass 360 also acts as a virtual concierge to guide passengers to the appropriate elevators and spaces within a building. Its SmartGrouping™ technology advances dispatching efficiency to cut waiting and journey times in half compared with traditional systems.
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Sophisticated design
Achieve a unique experience with a wide range of user interface screens and wayfinding signage.

Intelligent and intuitive
Compass 360 is easy to install, connecting with your security and access systems, minimizing disruption to your building.

Easy travel for everyone
The system meets and exceeds the requirements to provide assistance for those who may need it, improving accessibility for all.
Discover a new generation of elevator dispatch management with Compass 360
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7-inch touchpad
Sleek, capacitive touch glass faceplate available in multiple colors featuring an accessibility button, built-in speaker and space for multiple types of card reader technologies. Modernize the elevator experience with a customizable screen.
12-inch touchscreen
Sleek, capacitive touch glass faceplate available in multiple colors featuring an accessibility button, built-in speaker and space for multiple types of card reader technologies. Modernize the elevator experience with a customizable screen.
Intelligent wayfinding
Easy elevator recognition and smarter signage delivers more intuitive wayfinding.
SuperGroup™
The SuperGroup system from Otis provides seamless passenger experience by using cabs from a defined “super group” as a bridge between low- and high-rise banks, as required. This means that passengers can access any floor, from any floor, making transfer lobbies a thing of the past. Find out how the SuperGroup system from Otis can transform journeys through your building.