customer contact

Stay Connected with Otis

Receive informed updates on your elevator and escalator service

Sign Up

Stay Connected with Otis

Personalize which updates you would like to receive and how you would like to receive them.

Receive more frequent communications about maintenance and repair activities.

Ready to enroll? Simply fill out the form below!

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Web portal

View maintenance and performance along with open invoices or update contact details

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App

Place service calls and view equipment history on-the-go

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Email

Receive maintenance and repair visit details by email

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Reports

Select from monthly, quarterly, and annual frequencies to receive maintenance and performance data

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Texts

Opt-in to get notifications when a call is placed, mechanic arrives to property, mechanic departs from property

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