Nora LaFreniere

Executive Vice President & General Counsel


We believe that being the industry leader means holding ourselves to the highest standards of safety, ethics and quality. At Otis, we call these our Three Absolutes. They guide our behavior in everything we do, regardless of geographic boundaries, titles, functions and cultures. Our colleagues, customers and passengers demand this of us, and we demand it of ourselves.

As Executive Vice President & General Counsel for Otis, Nora is a champion for doing the right thing, upholding the reputation and integrity of our 170-year-old company. She leads our Legal organization, Business Development, and is responsible for our Ethics & Compliance, Environmental Health & Safety, and Quality functions: the stewards of our Absolutes. By promoting best practice sharing and consistently applying core principles to our daily work, Nora ensures we are constantly strengthening our commitment to these essential Otis values.

Nora has spent the past two decades with Otis and United Technologies Corporation (UTC), Otis’ former parent company. During that time, she held several roles of increasing responsibility – starting as Assistant Counsel for Otis North and South America, and later serving as Vice President and General Counsel for both UTC Building & Industrial Systems and UTC Climate Controls & Security.

I reflect upon my first Otis job a lot – working as a lawyer supporting branches in the southeast U.S. exposed me to the reality of how we succeed – our teams take pride in servicing individual customers and meeting their diverse needs, says Nora.

Nora holds a bachelor’s degree in philosophy and political science from the University of California-San Diego, and a Juris Doctor from the University of Notre Dame.