The way we communicate and engage with our customers, passengers and colleagues continues to evolve – across geographies and platforms, and during the moments that matter most – as audiences receive information in new ways and at all times. Randi leads the global Communications function for Otis, shaping clear, consistent and strategic communication that supports business execution, builds trust and advances the company’s growth and reputation worldwide. As a member of the executive leadership team, she helps translate strategy into enduring narratives that set direction, influence decisions and deliver lasting, measurable impact.

Prior to joining Otis in 2018, Randi spent more than a decade at FleishmanHillard where she successfully led communications and public relations for large, inter-disciplinary global businesses and built high-performing teams serving clients including Bose, Autodesk and Booz Allen Hamilton. Earlier in her career, she held several roles at CBS television, working as a director, producer and writer for nightly newscasts, interview-style programming and special events.

Randi’s breadth of communications experience, coupled with her multi-industry exposure serve as the foundation for creative, impactful storytelling – connecting strategy to purpose and shaping the Otis story to win the hearts and minds of our colleagues, customers and the two billion passengers we move every day.

She holds a Bachelor of Arts in political science and international relations from Emory University.